- They are Cartridges that
have been remanufactured to perform the same as, or better than new.
This is a process that includes: disassembly, cleaning, replacing worn
parts, i.e. wiper blade, doctor blade, drum, recovery blade, and any other
parts that may have excessive wear from the previous cycle. The hopper
is then heat sealed, and refilled with toner either matching or exceeding
the original specifications. The cartridge is then reassembled, tested,
labeled and packaged for use. All FJAproducts.com
remanufactured toner cartridges contain NEW drums!
- Remanufactured Inkjet cartridges are cleaned using steam, heat and pressure to ensure an environment
free of contamination resulting from old or dried ink. Cartridges are then refilled
through the print head, packaged in a static free bag and boxed for
use.
- Compatible Inkjet cartridges
are cartridges that are manufactured new from the same materials used by
the OEM to perform to the same specification. In effect, they are
generic cartridges much like you would buy a generic brand of many things in
a grocery store.
- No. All manufactures
of equipment are specifically prohibited from voiding warranties because
someone elected to use a consumable not of their brand. This is covered
under both the Moss-Magnusson Warranty Act, and the Sherman Anti-Trust
Act. There is an exception to this in the Moss-Magnuson Act.
That exception allows a manufacturer to require you to use their
products in equipment they warrant provided that those products are
provided at no cost to the consumer. Hewlett-Packard came out
with a statement several years ago that rightfully and legally explained
their position. Their position was that there are too many companies
remanufacturing toner cartridges for them to get involved in testing and
approving certain cartridges, so while they will not prohibit, or recommend
their use, they cannot and will not be responsible for repairing any damage
caused by a remanufactured cartridge while the printer is under warranty.
- We hope that will not
be the case, but if it is, simply give us a call and tell us that you are
not satisfied and we will provide you with a return authorization number if the
claim was made within 30 days of the invoice date.
Our receiving department will not accept any packages unless the Return
Authorization Number (RAN) is visible. All returns must be shipped freight
prepaid, with our RAN visibly written on the mailing label.
- All claims related to damaged merchandise or shipping shortages
must be made within 5 days of the invoice date.
- Defective products must be returned within 90 days of the invoice
date.
- Yes! We carry hundreds of products. If you'd like to receive a
price list just drop
us an email with your name and mailing address, or give us a call (800)
982-9989. For a quick and easy price quote click HERE
!
- Yes! We don't have
a minimum order requirement. Whether you need 1 or 100 cartridges,
we will be happy to process your order.
- It is very easy to do
business with FJAproducts.com.
We accept all major credit cards, debit
cards, government credit cards, Purchase Orders, and even
have credit terms upon completion of our credit
application. If you would
like to pay by check or money order, please submit your order using
our off-line order form. All
C.O.D. orders are subject to additional C.O.D. charges as set by the
carrier.
- Your order will be shipped via USPS Priority Confirmed,
Airborne Express 2nd
Day or
UPS
Ground. Each shipping method allows us to send our customers
tracking numbers as soon as their product has been shipped allowing
them the capability to track it. For more information on tracking
packages, please visit one of the sites below. FJAproducts.com
has 3 different shipping options, ground for only $2.50, 2nd Day Air
for only $8.95, and Next Afternoon for only $14.95.
- In some cases, FJAproducts.com
uses other merchants and their shipping methods
may vary, however, we will do are best to let you
know when your package has been shipped and when it will arrive.
- FJAproducts.com
maintains a large inventory of our most popular items that can
be shipped same or next day, depending on the time the order was
placed. If we do not have your product in stock
it still may ship same day. If not your product may not be shipped for up to
3 business days, however, we will inform you of any shipping delays
to avoid inconveniences.
- Processed orders can not be cancelled. The customer is
responsible for all freight charges, a 20% restocking fee and all
bank card service fees on returns or refused deliveries.
- All returns, if accepted, must be in resalable condition.
Inner packing, if any, must remain unopened and manufacturers'
packing must be unopened and free of any markings, labels, etc..
- If you purchased a cartridge that requires a core exchange, you
have up to 30 days to return your empty cartridge. When your
product arrives, you will find a pre-paid mailer inside.
Please affix the mailing label to the box your new cartridge came in
and when you old cartridge is empty, ship it to us.
The 30 day return window is for cartridges that are in high
demand, you will be notified when making your purchase about core
charges that will be applied if your empty is not returned.
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